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Terms & Conditions

Customer Care

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

Privacy & Safety

The Supplier may collect personal details in accordance with the UK Data Protection Act 2018, the specifics of which are detailed below for your information:

The Supplier may request and store certain personal details such as full names, contact numbers, email addresses, shipping addresses etc. (hereinafter referred to as "Data") by verbal or electronic means. The Supplier may also include the use of software tools and cookies to measure and collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from a page.

 

The Supplier collects this Data for the following reasons:

1. To provide and improve the Services being delivered to the Customer.

2. To provide the Customer with product support and technical information.

3. To comply with any applicable laws and regulations.

 

The Website is hosted on the Wix.com platform. Wix.com provides an online platform that allows the Supplier to market and sell products and services to the Customer. Data may be stored through Wix.com’s data storage policies, databases and general Wix.com applications. The payment gateway offered by the Supplier on the Website is Stripe. Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council and is `Service Provider Level 1, the highest level attainable. PCI-DSS requirements help ensure the secure handling of Data through the e-commerce section of the Website. The Data is stored on secure servers behind a firewall. Any Data collected by the Supplier, will at all times be stored on encrypted hard drives or servers and is kept for 10 years, after which it is permanently erased. No automated decisions or profiling will be conducted using the Data obtained.

Data is only shared with third parties (eg. when shipping products) if they share the same level of personal data protection. Data will not be transferred abroad unless to allow a product to be delivered to the Customer in a country other than the United Kingdom.

The Supplier reserves the right to contact the Customer for reasons that it deems reasonable. This may include but is not limited to order information, updated safety information, risk mitigation, product recall etc. If at any stage the Customer would like to exercise their rights regarding GDPR they may do so by contacting the supplier directly

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

Payment Methods
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